Cancellation policy is 24 hours prior to guest appointment.
It is strongly recommended to make appointments at least three weeks prior to arrival so that we may meet your scheduling requests. A credit card is required at time of reservation. If you are a mother to-be or have specific health concerns, please let us know so we may consult with you on specific spa services that are recommended during this time. Payment Prices do not include applicable taxes or gratuities. All massages are performed by certified professionals, however only massages performed by a Registered Massage Therapist will receive a receipt from the RMT. Gratuities for your service provider are left at your discretion. Menu prices do not include gratuity, Local fee of 2.9% and tax will be added to your bill. Age Requirement The spa has an adult-oriented atmosphere and is available to guests 18 years and older.
Cancellations Treatments are reserved especially for you. We request a Twenty-four-hour notice of cancellation or reschedule to avoid a full-service charge. Group reservations are subject to contractual agreement. Spa Check-in please arrive 25 minutes prior to your appointment to begin the relaxation experience. Arriving late will limit the time for your treatment, thus lessening its effectiveness and your pleasure. Your treatment will end on time so that the next guest will not be delayed. Special Consideration We offer guests an opportunity to escape in a relaxing atmosphere. Please enjoy quiet conversation and refrain from using cell phones. The spa and pool are smoke-free environments. For complete privacy, please do not use cameras in the spa.
Take HydroSpa home and continue your transformation with a personalized lifestyle program. HydroSpa Muskoka products are available at our Lobby Kiosk and Spa Retail Shop. Continue your HydroSpa Muskoka transformation with a personalized lifestyle program. Our exclusive HydroSpa products are manufactured by HYDROSPA exclusively which will available also by mail order. The Hydrospa product line is a Natural Mineral based line to enhance the Hydrotherapy and Invigoration concept. With Green manufacturing products, Canadian made, it is eco-conscious skincare clients looking for holistic products with amazing results. Hydrospa skin care is a vibrant collection of exotics scents and textures. It is paraben free, and cruelty free made with eco-friendly manufacturing processes. Its range for all skin types including some cosmetical advance products.
